Everything most owners ask before they pay. If your question isn't here, reply to any email on the site or call (318) 820-0684 and I'll answer personally.
Click a question to expand the answer. Everything below is written plain — the way I'd explain it across the table, not the way a website usually writes it.
Under 60 seconds, typically. The system polls your form's data sheet every 60 seconds, sees a new row, and fires the email (and SMS on the upgraded tier) right then.
Worst case — if Google's API is slow or your inbox provider is backed up — it's still well under 2 minutes. If it ever takes longer than that, I consider it broken and I fix it under the 30-day guarantee.
No — it sits in front of your CRM. Nothing to rip out.
Most CRMs notify by email only, or require you to log in to see new leads. This fires a dedicated alert in under 60 seconds so it pops on your phone like any other email or text. When you're ready, you still punch the lead into your CRM like you always have. It's a different layer — speed of notification, not record-keeping.
One-time, paid upfront. $0 monthly — ever.
Tier 1 is $2,500 flat. Tier 2 is $4,000 flat. That's the whole bill. On Tier 2 I even absorb all the Twilio SMS service and per-message fees for the first 12 months, so you aren't nickel-and-dimed the minute a lead comes in.
No retainers, no "platform access" fees, no per-lead charge. If someone tries to sell you something similar as a $199/month SaaS, that's a different product and a different business model.
The system keeps running — same as always. The guarantee covers the setup and launch period: if within 30 days of go-live the alerts aren't landing the way we agreed in your Scope of Work, I fix it or refund the setup fee. One round of revisions is included either way.
After day 30, the code is yours and it just keeps working. You aren't locked into anything. If something breaks down the road — Google changes an API, a new phone doesn't show the notifications right — reach out and we'll figure out whether it's a free fix or a small hourly job. I'm not going to ghost you.
Works with all of them. The trick is we don't touch your website's code directly — we route your form submissions to a Google Sheet (either through a native plugin, a Zapier/Make.com connection, or a small embed snippet), and the Lead Agent watches the sheet. From the site's perspective, nothing changes.
If you already have a contact form that emails you, we keep it exactly as-is and just add the faster alert on top. If you don't have one yet, I'll set up a clean Google Form or a simple embedded form as part of the build at no extra charge.
Yes. Everything I build runs in the cloud and the setup call is over Zoom or phone, so geography is not an issue. My focus is local trades in Northwest Louisiana because that's who I know best and where word-of-mouth moves, but the system works identically for a plumber in Alexandria, a roofer in Monroe, or an electrician in Dallas.
What I won't take: anything regulated in a way I can't vouch for (healthcare HIPAA workflows, licensed mortgage leads, etc.). If you're not sure, ask on the call.
$2,500 (Tier 1 — Email Alert):
$4,000 (Tier 2 — Email + SMS): everything above, plus an instant SMS buzz to your phone on every lead, multi-form support (contact + quote + service unified into one alert stream), a dedicated Twilio phone number, and all Twilio service + per-message fees absorbed for the first 12 months.
Rule of thumb: if you take evening or weekend calls, run ads, or have more than one form on your site — Tier 2 pays for itself fast. Business hours only, single form — Tier 1 is plenty.
Yes. Upgrading is $1,500 (the difference between tiers) plus a short re-setup — adding the Twilio number, wiring up SMS, and running a Toll-Free Verification submission so the texts come through clean.
I don't penalize you for starting small. In fact, when owners are on the fence I usually recommend Tier 1 first — it's easier to upgrade a happy client than refund a stretched one.
You own it. The Google Sheet is in your Google account. The payment processor (Stripe) is in your name. On Tier 2, the Twilio number is provisioned for you and can be transferred to your own Twilio account on request.
The one thing hosted on my infrastructure by default is the alert script itself, so I can monitor it and patch it when APIs change. If you'd rather run it yourself (or hand it to your IT person), I'll package the code, config, and a runbook and hand it over. No lock-in, no "my platform only."
Not per-lead. It's a flat setup fee whether you get 1 lead a month or 100. I don't make a cent more if your volume goes up, and I don't charge you a maintenance fee if it goes down.
If your inbound volume drops because of seasonality or a slow ad month, the system keeps watching and fires the second something comes in. That's the point — fast response on the leads you do get matters more than ever when volume is thin.
Short answer: I handle all of it, and the cost is built into the $4,000 tier price.
On Tier 2, your alerts go out through a Twilio Messaging Service attached to a verified toll-free number that's already on the Toll-Free Verification (TFV) pathway with the major U.S. carriers. That's what stops business texts from getting filtered as spam. Your consent to receive the texts lives in your signed Scope of Work — separable from the rest of the agreement, fully documented on our SMS Consent & Messaging Policy page.
If a carrier ever blocks a specific recipient or TFV status changes, I get the alerts before you do and work with Twilio to resolve it. You don't have to know what A2P 10DLC means to use the service.
Two options.
(1) Free 30-minute call. I'll screen-share and walk you through a live submission on a test site — you'll watch the alert hit my phone in real time. Book via the "Book a Free Call" button up top or email me directly.
(2) 60–90 second demo video. If you just want to see what the alert looks like and don't need a conversation yet, reply "send the video" to any email or DM and I'll send the recording — test form submission, real text hits my phone, real email hits the inbox, all in one take. No pitch, no deck.
That's usually the best kind — it tells me something prospects care about that isn't on the site yet. Reach out and I'll answer personally, no canned response.
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